Frequently Asked Questions
Everything you need to know about your Alphalete gear and orders.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance wear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I wash my Alphalete apparel to ensure longevity?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my order once it has been placed?
Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.